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Eligibility for Returns
You may return or exchange an item within 7 days from the date of delivery.
Items must be unused, unwashed, and in their original condition with all tags and packaging intact.
Sale, discounted, or clearance items are not eligible for return or refund.
Returns will not be accepted if the product shows signs of wear, damage, or alteration.
Return Process
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Contact our support team within 7 days of delivery at:
📧 Email: gmnarulaapparels@gmail.com
📞 Phone: +91 85688 00029 -
Provide your order number, product details, and reason for return/exchange.
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Ship the product back to us at the following address:
GM Narula Apparel
13 Guru Nanak Cloth Market,
Jalandhar, Punjab, India
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Once we receive and inspect the returned product, we will notify you about the approval or rejection of your return.
Refunds
If approved, refunds will be processed to your original payment method within 7–10 business days. Shipping charges, if any, are non-refundable. In case of Cash on Delivery (COD) orders, the refund will be issued via bank transfer or store credit.
Exchanges
You can exchange an item for a different size or product of equal value.
If the requested item is unavailable, you may opt for store credit or a refund (if eligible).
Damaged or Wrong Products
If you receive a defective, damaged, or incorrect product, please contact us immediately within 48 hours of delivery.
We will arrange for a replacement or full refund at no extra cost.
Need help?
For any return or refund-related queries, please reach out to us at: 📧 Email:gmnarulaapparels@gmail.com 📞 Phone: +91 85688 00029 📍 Address: GM Narula Apparel, 13 Guru Nanak Cloth Market, Jalandhar, Punjab, India